Contact
Talk to the trad team
Whether you're setting up a global account, moving money across borders, or financing an export order, the fastest way to reach us is WhatsApp. For company updates and announcements, follow us on LinkedIn.
Message us directly on WhatsApp at +91 96620 51990. Share your buyer's country and the financing you're after, and the trade team will follow up with next steps.
Chat on WhatsAppPrefer email? Write to us at support@trad.co.in. We aim to reply within one business day.
Registered office
Intersphere Commerce Technologies Private Limited
Floor 18, GIFT Tower Two, GIFT IFIH, GIFT City, Gujarat, India
Follow trad on LinkedIn for product updates, trade finance guides and company news. You can also start a conversation there — our team responds to LinkedIn messages too.
Financing questions
For export factoring and LC discounting, run a free check for your buyer's country on the buyer financing page — it covers 194 markets. When financing is available, tap Request Instant Quote and the trad team follows up with terms.
What happens after you reach out
Every conversation follows the same three steps, so you know what to expect before you write.
1. Share your corridor. Tell us your buyer's country, your shipment or invoice value, and whether you sell on open-account terms or under an LC. This is enough for a first assessment — you do not need a full document set to start the conversation.
2. Get a product recommendation. The team checks your buyer's country across 194 markets and tells you whether export factoring or LC discounting fits better, or whether financing is unavailable for that corridor. If you already ran the free buyer financing check, mention your result so the team can pick up where the checker left off.
3. Receive your quote. When financing is available, tap Request Instant Quote on the buyer financing page or ask for one directly on WhatsApp or email. The trad team follows up with terms for your corridor, including what documents your shipment needs for a fast, discrepancy-free payout.
What to prepare
You do not need everything on this list to say hello, but having it ready speeds up your quote.
Buyer details: your buyer's legal name and country, plus your selling terms — the number of days you wait for payment today, typically 60 to 120 days on open account. Shipment details: invoice value, product category and whether shipments are already on the water or still being negotiated. Business details: your company name, IEC and contact person. MSMEs should keep their Udyam registration handy, since several export finance benefits — including interest subvention on factoring — apply specifically to MSME exporters.
If you are unsure about any of this, write anyway. Part of the team's job is helping exporters who are financing for the first time, and the practical guides on the trad blog cover factoring, LC discounting, export documents and payment terms in plain language.
Common questions
What is the fastest way to reach trad?
WhatsApp at +91 96620 51990. Send your buyer’s country and the financing you need, and the trade team follows up with next steps.
What should I include in my first message?
Your buyer’s country, your shipment or invoice value, and whether you sell on open-account terms or under an LC. With these three details the team can point you to factoring or LC discounting right away.
How soon will I hear back?
WhatsApp is fastest for an initial response. Emails to support@trad.co.in get a reply within one business day.
How do I get a trade finance quote?
Run the free buyer financing check for your buyer’s country on the buyer financing page — it covers 194 markets. When financing is available, tap Request Instant Quote and the trad team follows up with terms for that corridor.
Which buyer countries do you support?
The financing checker covers 194 buyer markets with a factoring score, LC discounting availability and country risk per market. If your buyer’s country is covered, request a quote directly from the result.
Where is trad registered?
Intersphere Commerce Technologies Private Limited, Floor 18, GIFT Tower Two, GIFT IFIH, GIFT City, Gujarat, India.
Where can I follow company updates?
Follow trad on LinkedIn for product updates, trade finance guides and company news. The team also responds to LinkedIn messages.